Notices

Important Notices / Latest News

2024

11-06
Supported systems on Tokyo Tech Portal for macOS 15 Sequoia

These below systems on Tokyo Tech Portal are available for macOS 15 Sequoia (M1/M2/Intel).

  • IC card authentication
  • ※ For Safari, even though it might take 20 seconds to move to next step, it is no problem to access the Portal.
    ※ No specific problem to use Firefox/Google Chrome
  • SSL-VPN
  • Starting TTInstaller
For more details about comprehensive agreement softwares, please contact Support Team for Comprehensive Agreement Software.

09-10
Caution against new release of macOS 15 Sequoia

Regarding new release of macOS 15 Sequoia, if you are using IC card auth., SSL-VPN and TTInstaller, please refrain from updating to a new version until operation tests are done. We will announce here about the result of operation tests. We apologize for any inconvenience caused. Thank you for your patience and understanding.

07-29
Access information to the systems on Tokyo Tech Portal due to the blackout at the whole area in Ookayama campus

We are going to have a power outage from August 9 through 13 during summer holiday in Tokyo Tech. Please refer to the information of each system below.

CategorySystem TitleSuspended DateContact
Educational
Services
Web System for Student & Faculty
(Web system for S&F)
Not suspended Web System for S&F Help Desk
Extension: 3009
E-mail: kyomu.web(at)jim.titech.ac.jp
T2SCHOLA Not suspended T2SCHOLA Help Desk
E-mail: kyomu.schola(at)jim.titech.ac.jp
Tokyo Tech Portfolio Not suspended Portfolio Help Desk
Extension: 3009
E-mail: portfolio(at)jim.titech.ac.jp
Medical Checkup Reservation・Questionnaire 8 Thu. 15:00 -
13 Wed. 10:00
Health Support Center
Extension: 2065
E-mail: hokenkanri(at)jim.titech.ac.jp
Online Enrollment Procedures 8 Thu. 15:00 -
13 Wed. 09:00
Graduate Services Group
E-mail: kyo.dai(at)jim.titech.ac.jp
Enrollment Fee &
Tuition Exemption
8 Thu. 15:00 -
13 Wed. 09:00
Financial Aid Group
E-mail: gak.kei(at)jim.titech.ac.jp
DX Support Slack 8 Thu. 15:00 -
13 Wed. 09:00
Slack/Box Support Team
E-mail: help-slackbox(at)dx.titech.ac.jp
Box 8 Thu. 20:00 -
13 Wed. 08:30
Slack/Box Support Team
E-mail: help-slackbox(at)dx.titech.ac.jp
Mail Services Tokyo Tech Mail Not suspended The Authentication Infrastructure Team
Extension: 3381
E-mail: query(at)nap.gsic.titech.ac.jp
Office-work
Support
Purchase Request System 8 Thu. 17:15 -
13 Wed. 09:00
Ookayama Contract and Management Group
E-mail: kei.kanri(at)jim.titech.ac.jp
Human Resource Payroll
Web System
8 Thu. 16:30 -
13 Wed. 09:00
HR Payroll Services Group
E-mail: jin.qyo(at)jim.titech.ac.jp
Building Reference System
Campus Facilities' Reservation System
Not suspended Facilities Planning and Design Group in Facilities Planning Division
E-mail:sog.kik.kei(at)jim.titech.ac.jp
Application Submission System(T2APPs) Not suspended T2APPs System Support Team
E-mail: workflow_inquiry(at)irds.titech.ac.jp
Work-time Management System 8 Thu. 16:00 -
13 Wed. 09:00
HR Development Group in Employee Relations Office
e-mail:jin.iku(at)jim.titech.ac.jp
Business ID Management System 8 Thu. 17:15 -
13 Wed. 09:00
Information Support Group in Information Infrastructure Division
E-mail: kib.sie(at)jim.titech.ac.jp
General
Information
Education Computer Systems 8 Thu. 08:15 -
13 Wed. 11:00
The Infrastructure System Group
E-mail: edu-soudan(at)e.cc.titech.ac.jp
TSUBAME Portal Not suspended The Infrastructure System Group
E-mail: soudan(at)cc.titech.ac.jp
Library Service 8 Thu. 17:00 -
13 Wed. 14:00
E-Library Group in Library Division
E-mail: tos.den(at)jim.titech.ac.jp
Research Ethics Review Application Not suspended Research Planning Group in Research Planning Division
E-mail:hitorinri(at)jim.titech.ac.jp
Campus Network SSL-VPN Not suspended The Authentication Infrastructure Team
Extension: 3381
E-mail: query(at)nap.gsic.titech.ac.jp
Tokyo Tech Research Repository (T2R2) Not suspended E-Library Group in Library Division
E-mail: tos.den(at)jim.titech.ac.jp
Tokyo Tech STAR Search Not suspended E-Library Group in Library Division
E-mail: tos.den(at)jim.titech.ac.jp
For Academic Staffs Faculty self-Inspection System
(FIS)
Not suspended Evaluation Group in Planning and Evaluation Division
E-mail: fis.inquiry(at)jim.titech.ac.jp
Other Campus Wireless LAN(SSID: SciTokyo, SciTokyoX, Wi2, Wi2_club, eduroam) 10 Sta. 8:00 -
11 Wed. 19:00
Network Infrastructure Team
Extension: 3460
06-24
T2APPs service outage

In accordance with the corporate integration, T2APPs will be migrated to and renewed in the environment of Science Tokyo.
As a result, application services using T2APPs will not be available during the following period.

Scheduled system shutdown: Friday, September 13, 2024 from 17:15
Scheduled system restart: Monday, October 7, 2024 or later
※ Please access via Science Tokyo authentication system.

*In addition to the above deadlines, each application may have its own deadline.

Notes

  • The work schedule may change depending on circumstances.
  • Past application data will not be transferred to the new environment. If you need to save the data, please back it up by yourself.
Contact: wfinquiry(at)zen.titech.ac.jp

01-16
Notice for using Tokyo Tech Mail via Google Chrome

Due to McAfee upgrade, it is reported that there occurs an error when you access to Tokyo Tech Mail via Google Chrome. If you're using browsers other than Google Chrome, it would be no problem for using Tokyo Tech Mail. McAfee is working on this failure, but if you want to use Tokyo Tech Mail via Google Chrome, make a specific extension invalid as the following instructions.

Start Google Chrome > Click the three dots on the upper right side > Extensions > Manage Extensions > Make OFF "McAfee Web Adviser (マカフィー ウェブアドバイザー)"
It is reported that upgrading Google Chrome to the latest version will resolve this symptom.

In case you are worried about making a security function invalid, please consider using other browsers such as Edge or Firefox.

2023

11-21
System maintenance work for Tokyo Tech Portal

System maintenance work is planned at the following schedule.

Saturday, December 09, 2023, 11:00 - 17:00

It is going to be unable to log in to the Portal for 10 min. at most during the maintenance work.
It is possible to continue using each system on the Portal unless you log out from the portal.

We are sorry for your inconvenience and greatly appreciate your cooperation and understanding.

10-04
Supported systems on Tokyo Tech Portal for macOS 14 Sonoma

These below systems on Tokyo Tech Portal are available for macOS 14 Sonoma (M1/M2/Intel).

  • IC card authentication
  • SSL-VPN
  • Activation of TTInstaller
For more details about comprehensive agreement softwares, please contact Support Team for Comprehensive Agreement Software.

09-15
Caution against new release of macOS 14 Sonoma

Regarding new release of macOS 14 Sonoma, if you are using IC card auth., SSL-VPN and TTInstaller, please refrain from updating to a new version until operation test is done. We will report here about the result of operation test. Apologize for your inconvenience and thank you for your understanding.

07-28
Access information to the systems on Tokyo Tech Portal due to the blackout at the whole area in Ookayama campus

We are going to have a power outage from August 12 through 15 during summer holiday in Tokyo Tech. Please refer to the information of each system below.

CategorySystem TitleSuspended DateContact
Educational
Services
Web System for Student & Faculty
(Web system for S&F)
Not suspended Web System for S&F Help Desk
Extension: 3009
E-mail: kyomu.web(at)jim.titech.ac.jp
T2SCHOLA Not suspended T2SCHOLA Help Desk
E-mail: kyomu.schola(at)jim.titech.ac.jp
Tokyo Tech Portfolio Not suspended Portfolio Help Desk
Extension: 3009
E-mail: portfolio(at)jim.titech.ac.jp
Medical Checkup Reservation・Questionnaire 10 Thu. 15:00 -
16 Wed. 10:00
Health Support Center
Extension: 2065
E-mail: hokenkanri(at)jim.titech.ac.jp
Online Enrollment Procedures 10 Thu. 15:00 -
16 Wed. 09:00
Graduate Services Group
E-mail: kyo.dai(at)jim.titech.ac.jp
Enrollment Fee &
Tuition Exemption
10 Thu. 15:00 -
16 Wed. 09:00
Financial Aid Group
E-mail: gak.kei(at)jim.titech.ac.jp
DX Support Slack/Box Not suspended Slack/Box Support Team
E-mail: help-slackbox(at)dx.titech.ac.jp
Mail Services Tokyo Tech Mail Not suspended The Authentication Infrastructure Team
Extension: 3381
E-mail: query(at)nap.gsic.titech.ac.jp
Office-work
Support
Purchase Request System 10 Thu. 17:15 -
16 Wed. 09:00
Ookayama Contract and Management Group
E-mail: kei.kanri(at)jim.titech.ac.jp
Human Resource Payroll
Web System
10 Thu. 16:30 -
16 Wed. 09:00
HR Payroll Services Group
E-mail: jin.qyo(at)jim.titech.ac.jp
Building Reference System
Campus Facilities' Reservation System
Not suspended Facilities Planning and Design Group in Facilities Planning Division
E-mail:sog.kik.kei(at)jim.titech.ac.jp
Application Submission System(T2APPs) 10 Thu. 17:00 -
18 Fri. 08:30
T2APPs System Support Team
E-mail: workflow_inquiry(at)irds.titech.ac.jp
Work-time Management System 10 Thu. 16:00 -
16 Wed. 09:00
HR Development Group in Employee Relations Office
e-mail:jin.iku(at)jim.titech.ac.jp
Business ID Management System 10 Thu. 17:15 -
16 Wed. 09:00
Information Support Group in Information Infrastructure Division
E-mail: kib.sie(at)jim.titech.ac.jp
General
Information
Education Computer Systems 10 Thu. 08:15 -
16 Wed. 11:00
The Infrastructure System Group
E-mail: edu-soudan(at)e.cc.titech.ac.jp
TSUBAME Portal 9 Wed. 9:00 -
17 Thu. around evening
The Infrastructure System Group
E-mail: soudan(at)cc.titech.ac.jp
T2Report Not suspended Industrial Cooperation Planning Group
E-mail: san.kik(at)jim.titech.ac.jp
Library Service 10 Thu. 17:00 -
16 Wed. 14:00
E-Library Group in Library Division
E-mail: tos.den(at)jim.titech.ac.jp
Research Ethics Review Application Not suspended Research Planning Group in Research Planning Division
E-mail:hitorinri(at)jim.titech.ac.jp
Campus Network SSL-VPN Not suspended The Authentication Infrastructure Team
Extension: 3381
E-mail: query(at)nap.gsic.titech.ac.jp
Tokyo Tech Research Repository (T2R2) Not suspended T2R2 Support Team
E-mail: tos.den(at)jim.titech.ac.jp
Tokyo Tech STAR Search Not suspended Star Search Support Team
E-mail: search.help(at)star.titech.ac.jp
For Academic Staffs Faculty self-Inspection System
(FIS)
Not suspended Evaluation Group in Planning and Evaluation Division
E-mail: fis.inquiry(at)jim.titech.ac.jp
IR Data Analyzing System
(DAS)
Not suspended Office of Institutional Research and Decision Support
E-mail: office(at)irds.titech.ac.jp
Other Tokyo Tech
(Campus Wireless LAN)
10 Thu. 17:00 -
16 Wed. 10:00
Network Infrastructure Team
Extension: 3460
03-30
Use of Application Submission System for the new school year

This system may be unstable during Apr. 1st to 4th because of massive replacement of users.
We recommend to avoid the use of the system within the duration.

Contact:workflow_inquiry(at)irds.titech.ac.jp

02-22
System maintenance work for Tokyo Tech Portal

System maintenance work is planned at the following schedule.

Wednesday, February 22, 2023, 19:00 - 22:00

It is going to be unable to log in to the Portal for 5 min. at most during the maintenance work.
It is possible to continue using each system on the Portal unless you log out from the portal.

We are sorry for your inconvenience and greatly appreciate your cooperation and understanding.

01-30
Official Release of Soft Token authentication

We have officially released Soft Token authentication.

Soft Token authentication is a very useful method to log in to the Tokyo Tech Portal. You can log in to the Portal with an application on a smartphone or tablet, which means you don't need to use matrix code. This Soft Token auth. is much more secure than matrix auth., so we strongly recommend you introduce this Soft Token auth. for your security and convenience.

Please refer to the initial set-up and how to use.
Note: You cannot set up via matrix auth. from off-campus. Please set up from on campus or using other authentications.

01-12
System maintenance work for Tokyo Tech Portal

System maintenance work is planned at the following schedule.

Saturday, January 21, 13:00 - 17:00, 2023

Spare day:
Sunday, January 22, 9:00 - 12:00, 2023

It is going to be unable to log in to the Portal by Matrix auth., one-time password (OTP) auth. and soft-token (TOTP) auth. for 10 min. at most during the maintenance work. If you fail to log into the Portal, please try again a few minutes later.
It is possible to log into the Portal by IC card (PKI) auth. and continue using each system on the Portal unless you log out from the portal.

We are sorry for your inconvenience and greatly appreciate your cooperation and understanding.

2022

11-07
System maintenance work for Tokyo Tech Portal

System maintenance work is planned at the following schedule.

November 7, 2022, 18:00 - 21:00

It is going to be unable to log in to the Portal for 5 min. at most during the maintenance work.
It is possible to continue using each system on the Portal unless you log out from the portal.

We are sorry for your inconvenience and greatly appreciate your cooperation and understanding.

11-07
Supported systems on Tokyo Tech Portal for macOS Ventura 13

These below systems on Tokyo Tech Portal are available for macOS Ventura 13.

  • IC card authentication
  • SSL-VPN
  • Activation of TTInstaller
For more details about comprehensive agreement softwares, please contact Support Team for Comprehensive Agreement Software.

10-24
Caution against new release of macOS Ventura 13

Regarding new release of macOS Ventura 13, if you are using IC card auth., SSL-VPN and TTInstaller, please refrain from updating to a new version until operation test is done. We will report here about the result of operation test. Apologize for your inconvenience and thank you for your understanding.

07-26
Access information to the systems on Tokyo Tech Portal due to the blackout at the whole area in Ookayama campus

We are going to have a power outage from August 12 through 15 during summer holiday in Tokyo Tech. Please refer to the information of each system below.

CategorySystem TitleSuspended DateContact
Educational Services Web System for Student & Faculty (Web system for S&F) Not suspended Web System for S&F Help Desk
Extension: 3009
E-mail: kyomu.web(at)jim.titech.ac.jp
T2SCHOLA Not suspended T2SCHOLA Help Desk
E-mail: kyomu.schola(at)jim.titech.ac.jp
Tokyo Tech Portfolio Not suspended Portfolio Help Desk
Extension: 3009
E-mail: portfolio(at)jim.titech.ac.jp
Medical Checkup Reservation・Questionnaire 10 Wed. 16:00-
16 Tues. 10:00
Health Support Center
Extension: 2065
E-mail: hokenkanri(at)jim.titech.ac.jp
DX Support Slack/Box Not suspended Slack/Box Support Team
E-mail: help-slackbox(at)dx.titech.ac.jp
Mail Services Tokyo Tech Mail Not suspended The Authentication Infrastructure Team
Extension: 3381
E-mail: query(at)nap.gsic.titech.ac.jp
Office-work Support Purchase Request System 10 Wed. 17:15-
16 Tues. 9:00
Information Support Group in Information Infrastructure Division
E-mail: kib.sie(at)jim.titech.ac.jp
Human Resource Payroll Web System 10 Wed. 16:30-
16 Tues. 9:00
HR Payroll Services Group
E-mail: jin.qyo(at)jim.titech.ac.jp
Building Reference System
Campus Facilities' Reservation System
Not suspended Facilities Planning and Design Group in Facilities Planning Division
E-mail:sog.kik.kei@jim.titech.ac.jp
Application Submission System(T2APPs) Not suspended T2APPs System Team
E-mail: workflow_inquiry(at)irds.titech.ac.jp
Work-time Management System 10 Wed. 16:00-
16 Tues. 9:00
HR Development Group in Employee Relations Office
e-mail:jin.iku(at)jim.titech.ac.jp
Business ID Management System 10 Wed. 17:15-
16 Tues. 9:00
Information Support Group in Information Infrastructure Division
E-mail: kib.sie(at)jim.titech.ac.jp
General Information Education Computer Systems 10 Wed. 15:00-
16 Tues. 11:00
The Infrastructure System Group
E-mail: edu-soudan(at)e.cc.titech.ac.jp
TSUBAME Portal 10 Wed. 9:00-
17 Wed. around evening
The Infrastructure System Group
E-mail: soudan(at)cc.titech.ac.jp
T2Report Not suspended General Affairs and Management Group in Research Planning Division
E-mail: kenkik.som(at)jim.titech.ac.jp
Library Service 10 Wed. 17:00-
16 Tues. 15:00
E-Library Group in Library Division
E-mail: tos.den(at)jim.titech.ac.jp
Research Ethics Review Application Not suspended Research Planning Group in Research Planning Division
E-mail:hitorinri(at)jim.titech.ac.jp
Campus Network SSL-VPN Not suspended The Authentication Infrastructure Team
Extension: 3381
E-mail: query(at)nap.gsic.titech.ac.jp
Tokyo Tech Research Repository (T2R2) Not suspended T2R2 Contact Team
E-mail: tos.den(at)jim.titech.ac.jp
Tokyo Tech STAR Search Not suspended Star Search Contact Team
E-mail: search.help(at)star.titech.ac.jp
For Academic Staffs Faculty self-Inspection System (FIS) Not suspended Evaluation Group in Planning and Evaluation Division
E-mail: fis.inquiry(at)jim.titech.ac.jp
IR Data Analyzing System (DAS) Not suspended Office of Institutional Research and Decision Support
E-mail: office(at)irds.titech.ac.jp
Other Tokyo Tech (Campus Wireless LAN) 10 Wed. 18:00-
16 Tues. 10:00
Network Infrastructure Team
Extension: 3460
05-23
Trial release for Soft token auth. and mail notice for successful authentication

As a new authentication method, "Soft Token Auth." has newly released on a trial basis. This auth. (method) enable you to authenticate yourself by use of application software working on your smartphone or tablet. If you want to use it, you need initial settings first. Please refer to this manual. Note that you can set this up from on-campus network only.

Besides, in order to take measures to meet intentional log-in, a new system also released; you will get a mail notice when you log-in to the Tokyo Tech Portal successfully using "IC card auth." and "Soft token auth."

Start date: June 8, 2022

Authentication date and IP address will be sent to your m-address, and if you are sure why you get this notice, it is no problem to ignore it.

05-09
Notice for supported browsers for IC card authentication on macOS

Updated version of the certificate management tool for macOS has been released. Now it is available to support Safari and Google Chrome for the IC card authentication. Please install the updated version from here.

2021

11-04
System maintenance work for Tokyo Tech Portal

System maintenance work is planned at the following schedule.

November 17, 2021, 18:00 - 21:00

It is going to be unable to log in to the Portal for 30 min. at most during the maintenance work.
It is possible to continue using each system on the Portal unless you log out from the portal.

We are sorry for your inconvenience and greatly appreciate your cooperation and understanding.

10-28
Supported systems on Tokyo Tech Portal for macOS Monterey 12

These below systems on Tokyo Tech Portal are available for macOS Monterey 12.

  • IC card authentication (Firefox)
  • SSL-VPN
  • Activation of TTInstaller
For more details about comprehensive agreement softwares, please contact Support Team for Comprehensive Agreement Software.

10-25
Major change on main menu list of Tokyo Tech Portal

Main menu list after Tokyo Tech Portal login will be renewed for improvement in user friendliness.

  • Frequently used items (especially for students) are placed upper.
  • Sections (groupings) are changed according to the services.
  • Consider the menu list difference by card types.
  • Dynamic menu (popup sub-menu box) is newly introduced.
The change is scheduled on November 8, 2021.

Samples of main menu list (Note that you might have additional item(s) in your menu list).
Students (Student ID card) *Internal Access Only
Access card *Internal Access Only

Samples of main menu list for Tokyo Tech staffs members will be announced via # an-全学通知 on Slack.

09-13
Notice for IC card auth. via Microsoft Edge

When you use Microsoft Edge ver. 93 or later, the certificate is not selected so please choose your certificate and click the "OK" button.
証明書の選択

08-10
Notice for use of "K-9 Mail", Android mail apps

It is found that "K-9 Mail" causes large amounts of data to Mail System of Tokyo Tech due to its version up 5.800. For those who use this mail apps, please see the below to look again at your settings in order to reduce the load on Mail System.

Parallel three lines on the right top corner, which is on the startup screen of K-9 Mail > the bottom "Settings"> Accounts > Fetching mail

Select "None" on "Push folders" and restart the application.

There is no negative impact on your device as Tokyo Tech Mail System does not correspond to push notification, and moreover, you may be able to save buttery consumption. Thank you for your understanding and cooperation.

July.27
Access information to the systems on Tokyo Tech Portal due to the blackout at the whole area in Ookayama campus

We are going to have a power outage from August 12 through 15 during summer holiday in Tokyo Tech. Please refer to the information of each system below.

System TitleSuspended DateContact
  • Tokyo Tech Mail
  • Campus Network SSL-VPN
Not suspended The Authentication Infrastructure Team
Extension: 3381
E-mail: query(at)nap.gsic.titech.ac.jp
  • Human Resource Payroll Web System
11 Wed. 16:00 -
16 Mon. 9:00
HR Payroll Services Group
E-mail: jin.qyo(at)jim.titech.ac.jp
  • Purchase Request System
11 Wed. 17:15 -
16 Mon. 10:00
Information Support Group in Information Infrastructure Division
E-mail: kib.sie(at)jim.titech.ac.jp
  • Business ID Management System
11 Wed. 17:15 -
16 Mon. 9:00
Information Support Group in Information Infrastructure Division
E-mail: kib.sie(at)jim.titech.ac.jp
  • Tokyo Tech Star Search
Not suspended Star Search Contact Team
E-mail: search.help(at)star.titech.ac.jp
  • Tokyo Tech T2R2
Not suspended T2R2 Contact Team
E-mail: tos.den(at)jim.titech.ac.jp
  • Library Service
11 Wed. 17:00 -
16 Mon. 17:00
E-Library Group in Library Division
E-mail: tos.den(at)jim.titech.ac.jp
  • Building Reference System
  • Campus Facilities' Reservation System
Not suspended Facilities Planning and Design Group in Facilities Planning Division
Extension: 3406
  • Faculty self-Inspection System (FIS)
Not suspended Evaluation Group in Planning and Evaluation Division
E-mail: fis.inquiry(at)jim.titech.ac.jp
  • IR Data Analyzing System (DAS)
Not suspended Office of Institutional Research and Decision Support
E-mail: office(at)irds.titech.ac.jp
  • Application Submission System(T2APPs)
Not suspended T2APPs System Team
E-mail: workflow_inquiry(at)irds.titech.ac.jp
  • Web System for Student & Faculty (Web system for S&F)
Not suspended Web System for S&F Help Desk
Extension: 3009
E-mail: kyomu.web(at)jim.titech.ac.jp
  • Tokyo Tech Portfolio
Not suspended Portfolio Help Desk
Extension: 3009
E-mail: portfolio(at)jim.titech.ac.jp
  • Tokyo Tech OCW/OCW-i Integrated System
  • TOKYO TECH OCW-i
Not suspended OCW Help Desk in Student Division
Extension: 3009
E-mail: inquiries(at)ocw.titech.ac.jp
  • T2SCHOLA
10 Tue. 8:00 -
16 Mon. 17:00
T2SCHOLA Help Desk
E-mail: kyomu.schola(at)jim.titech.ac.jp
  • Medical Checkup Reservation・Questionnaire
11 Wed. 16:00 -
16 Mon. 10:00
Health Support Center
Extension: 2065
E-mail: hokenkanri(at)jim.titech.ac.jp
  • T2Report
Not suspended General Affairs and Management Group in Research Planning Division
E-mail: kenkik.som(at)jim.titech.ac.jp
  • TSUBAME Portal
10 Tue. 9:00 -
18 Wed. 17:00
The Infrastructure System Group
E-mail: soudan(at)cc.titech.ac.jp
  • Education Computer Systems
11 Wed. 15:00 -
16 Mon. 12:00
The Infrastructure System Group
E-mail: edu-soudan(at)e.cc.titech.ac.jp
  • Slack
  • Box
Not suspended Slack: #help-slackbox-情報基盤課
E-mail: help-slackbox(at)dx.titech.ac.jp
  • Tokyo Tech (Campus Wireless LAN)
11 Wed. 17:00 -
16 Mon. 10:00
Network Infrastructure Team
Extension: 3460
Feb.2
Notice that the updated certificate management tool was released.

As the updated certificate management tool (Windows/macOS) was released, please install the new version by follwoing the manual below. In addition, please note the IC card issued after 1st February 2021 is only available for IC card authentication by the latest certificate management tool (eSK ver. 7.1.0, or later).

Manual for Windows *You need to uninstall the old one in advance.

Manual for macOS *It becomes available for macOS Big Sur 11(Intel).

[Renewed April 1st] The certificate management tool (macOS) is now available for macOS Big Sur 11(M1).

2020

Dec.23
Notice that Firefox84 has now supported IC Card Authentication (Windows/macOS).

Firefox has released a new version, Firefox84.0.1, which can support IC card Authentication.
Those who have refrained from updating now can use a new version of Firefox.
※Please note that set your IC card in the IC card reader in advance BEFORE starting up Firefox because it is still unstable.

Dec.17
Notice that Firefox84 has not supported IC Card Authentication (Windows/macOS).

It is reported that IC Card Authentication is not available under Firefox84.
Please refrain from updating, or use other browsers or OS.
Thank you for your cooperation.

To stop updating automatically, please follow below.
Options > General > select "Check for updates but let you choose to install them" in Firefox Updates

It is possible to install Firefox83 again from the below link, but please be so careful to reinstall because all of bookmarks, add-on and additional security device settings will be initialized.
Windows(64bit) Firefox83     macOS Firefox83

Nov.17
Notice that macOS Big Sur 11 is NOT available for IC Card Authentication.

Please check below the supporting mac OS versions and browsers for IC Card Authentication.
Be so careful about it when your OS is upgraded.

Operating verification environment
Please note macOS Big Sur 11 is not available
Please note Safari is not available

  • macOS Sierra 10.12*1
  • macOS High Sierra 10.13*1
  • macOS Mojave 10.14*2
  • macOS Catalina 10.15*1
  • *1 Operating Firefox only
    *2 Operating Google Chrome and Firefox only

Please see Setting up an IC card reader (macOS) for more details.

Set.09
Notice for macOS Mojave (10.14) is no longer supported Safari for IC card Auth.

It is found that macOS Mojave (10.14) has not supported Safari for IC card Authentication.
For those who need IC card Authentication, please use Firefox or Google Chrome.
Please note that when you use Firefox, you need to configure additional security device settings.
Please see this manual for details.
Thank you for your understanding.

Aug.07
Update work for Tokyo Tech Portal

System maintenance (update work) is planned on the date below.
It is going to be unable to log in to the Portal and use the each system in the Portal for an hour at most during the update work.

September 5, 2020, 9:00 - 12:00
*Spare day: September 6, 9:00 - 12:00

It is possible to receive and send e-mails by e-mail applications (except Webmail).
We are sorry for your inconvenience and greatly appreciate your cooperation and understanding.

July.28
Access information to the systems on Tokyo Tech Portal due to the blackout at the whole area in Ookayama campus

We are going to have a power outage from August 13 through 16 during summer holiday in Tokyo Tech. Please refer to the information of each system below.

System TitleSuspended DateContact
  • Tokyo Tech Mail
  • Campus Network SSL-VPN
Not suspended The Authentication Infrastructure Team
Extension: 3381
E-mail: query(at)nap.gsic.titech.ac.jp
  • Human Resource Payroll Web System
12 Wed. 16:00 -
17 Mon. 9:00
HR Payroll Services Group
E-mail: jin.qyo(at)jim.titech.ac.jp
  • Purchase Request System
  • Business ID Management System
12 Wed. 17:15 -
17 Mon. 9:00
Information Support Group in Information Infrastructure Division
E-mail: kib.sie(at)jim.titech.ac.jp
  • Tokyo Tech Star Search
Not suspended Star Search Contact Team
E-mail: search.help(at)star.titech.ac.jp
  • Tokyo Tech T2R2
Not suspended T2R2 Contact Team
E-mail: tos.den(at)jim.titech.ac.jp
  • Library Service
12 Wed. 17:00 -
17 Mon. 17:00
E-Library Group in Library Division
E-mail: tos.den(at)jim.titech.ac.jp
  • Building Reference System
  • Campus Facilities' Reservation System
Not suspended Facilities Planning and Design Group in Facilities Planning Division
Extension: 3406
  • Faculty self-Inspection System (FIS)
Not suspended Evaluation Group in Planning and Evaluation Division
E-mail: fis.inquiry(at)jim.titech.ac.jp
  • IR Data Analyzing System (DAS)
Not suspended Office of Institutional Research and Decision Support
E-mail: office(at)irds.titech.ac.jp
  • Web System for Student & Faculty (Web system for S&F)
Not suspended Web System for S&F Help Desk
Extension: 3009
E-mail: kyomu.web(at)jim.titech.ac.jp
  • Tokyo Tech Portfolio
Not suspended Portfolio Help Desk
Extension: 3009
E-mail: portfolio(at)jim.titech.ac.jp
  • Tokyo Tech OCW/OCW-i Integrated System
  • TOKYO TECH OCW-i
Not suspended OCW Help Desk in Student Division
Extension: 3009
E-mail: inquiries(at)ocw.titech.ac.jp
  • Medical Checkup Reservation・Questionnaire
12 Wed. 17:00 -
17 Mon. 10:00
Health Support Center
Extension: 2065
E-mail: hokenkanri(at)jim.titech.ac.jp
  • T2Report
Please contact the receptionist. General Affairs and Management Group in Research Planning Division
Extension: 3802
E-mail: kenkik.som(at)jim.titech.ac.jp
  • TSUBAME Portal
11 Tue. 9:00 -
19 Wed. 17:00
The Infrastructure System Group
E-mail: soudan(at)cc.titech.ac.jp
  • Education Computer Systems
12 Wed. 15:00 -
17 Mon. 12:00
The Infrastructure System Group
E-mail: edu-soudan(at)e.cc.titech.ac.jp
  • Tokyo Tech (Campus Wireless LAN)
15 Sat. - 16 Sun. Network Infrastructure Team
Extension: 3460
Apr.6
Notice for using SSL-VPN

There is limitation on the number of usage that can be connected to SSL-VPN at the same time.
Here are some tips that you need to pay attention when you connect SSL-VPN so that as many people as possible can use it.

  • Use only when you need to have connection to on-campus network.
  • Disconnect immediately when you finish. (Please DO NOT keep connecting all the time.)

Occasionally, connection gets temporally unstable because of an increase of teleworking due to Corona virus.
When you are not able to get stable connection, please wait for a while and try again.

In case that the amount of usage of SSL-VPN extremely get increased, there will be established some restriction such as time limit depending on users. We deeply appreciate your understanding and sincere cooperation.

Mar.27
For those who forget a password of Matrix/OTP Auth. to log into the Portal

Please have a contact below for those who forget a password to log into the Portal due to remote lectures, teleworking, and etc. Tokyo Tech IT Service Desk will be in charge of it.

Tokyo Tech IT Service Desk
Opening hours: 9:00 - 12:15, 13:15 - 17:00 (Closed on non-working days and holidays)

Tel: 03-5734-3654
E-mail: helpdesk(at)gsic.titech.ac.jp * Replace "(at)" with "@".

The COOP also can deal with resetting a password for those who are able to come to the Institute.

2019

Nov.28
An e-mail included a specific subject as "自動転送監視レポート"

Unnecessary e-mails were sent to some users because of version up of mail system.
Please delete if you received it. Thank you for your cooperation.

Subject: TokyoTech Mail Message System - 自動転送監視レポート (m.titech.ac.jp)
Date: 28th Nevember, 2019, around 1:00 to 3:00

Oct.11
Unspported Safari / Google Chrome for IC card Auth. due to upgrade to macOS Catalina (10.15)

It is found that Safari / Google Chrome have not been supported for IC card Authentication due to upgrade to macOS Catalina (10.15). For those who need IC card Authentication, please use Firefox or refrain from upgrading.
In addition, please configure additional security device settings to use Firefox and follow this manual.
Thank you for your understanding.

Aug.28
Change the login form of Tokyo Tech Portal

Please note that we are to change the login form of Tokyo Tech Portal like below.

Date to change  September 11, Wednesday afternoon

Before

After

July.29
Access to systems on Tokyo Tech Portal during the blackout at the whole area of Ookayama campus for Summer Holiday.

We are to have a power outage from August 11 through 14 during summer holiday of Tokyo Tech. Please refer to the information of each system below.

System TitleSuspended DateContact
  • Tokyo Tech Mail
  • Campus Network SSL-VPN
Not suspended The Authentication Infrastructure Team
Extension: 3381
E-mail: query(at)nap.gsic.titech.ac.jp
  • Human Resource Payroll Web System
9 Fri. 16:00 -
15 Thu. 9:00
HR Payroll Services Group
E-mail: jin.qyo(at)jim.titech.ac.jp
  • Purchase Request System
  • Business ID Management System
9 Fri. 17:15 -
15 Thu. 9:00
Information Support Group in Information Infrastructure Division
Extension: 3275
E-mail: kib.sie(at)jim.titech.ac.jp
  • Tokyo Tech Star Search
Not suspended Star Search Contact Team
E-mail: search.help(at)star.titech.ac.jp
  • Tokyo Tech T2R2
Not suspended T2R2 Contact Team
E-mail: tos.den(at)jim.titech.ac.jp
  • Library Service
10 Sat. 8:30 -
15 Thu. 17:00
E-Library Group in Library Division
E-mail: tos.den(at)jim.titech.ac.jp
  • Building Reference System
  • Campus Facilities' Reservation System
10 Sat. 17:00 -
15 Thu. 10:00
Facilities Planning and Design Group in Facilities Planning Division
Extension: 3441
E-mail: sog.kik.kei(at)jim.titech.ac.jp
  • Faculty self-Inspection System (FIS)
Not suspended Evaluation Group in Planning and Evaluation Division
E-mail: fis.inquiry(at)jim.titech.ac.jp
  • Data Analyzing System
Not suspended Office of Institutional Research and Decision Support
E-mail: office(at)irds.titech.ac.jp
  • Web System for Student & Faculty (Web system for S&F)
Not suspended Web System for S&F Help Desk
Extension: 3009
E-mail: kyomu.web(at)jim.titech.ac.jp
  • Tokyo Tech Portfolio
Not suspended Portfolio Help Desk
Extension: 3009
E-mail: portfolio(at)jim.titech.ac.jp
  • Carrer Development Courses Progress
9 Fri. 17:00 -
15 Thu. 10:00
Innovator and Inventor Development Platform
Extension: 7615
  • Tokyo Tech OCW/OCW-i Integrated System
  • TOKYO TECH OCW-i
Not suspended OCW Help Desk in Student Division
Extension: 3009
E-mail: inquiries(at)ocw.titech.ac.jp
  • Medical Checkup Reservation・Questionnaire
9 Fri. 17:00 -
15 Thu. 9:00
Health Support Center
Extension: 2065
  • T2Report
Not suspended General Affairs and Management Group in Research Planning Division
Extension: 3802
E-mail: kenkik.som(at)jim.titech.ac.jp
  • TSUBAME Portal
7 Wed. 9:00 -
16 Fri. 10:00
The Infrastructure System Group
E-mail: soudan(at)cc.titech.ac.jp
  • Education Computer Systems
9 Fri. 17:00 -
15 Thu. 12:00
The Infrastructure System Group
E-mail: edu-soudan(at)e.cc.titech.ac.jp
  • Tokyo Tech (Campus Wireless LAN)
10 Sat. 17:30 -
15 Thu. 10:00
Network Infrastructure Team
Extension: 3460
Feb.28
Launch on installing Office 365 ProPlus products
Office 365 Account can now be obtained from Tokyo Tech Portal for installing Office 365 ProPlus products to Individually-owned PCs.
Feb.1
Official Release of One-Time Password authentication (OTP authentication)
We have officially released One-Time Password authentication. Please refer to the manual for setting up One-Time Password authentication.

2018

Oct.9
Renewal of On-campus Network (SSL-VPN)
Currently, we have renewed On-campus Network and now it’s available to correspond to Safari (version 12) in macOS.
See the manual for setting up renewed SSL-VPN.
Sept.19
Bugs caused by Safari updated to version 12
Bugs caused by Safari updated to version 12 are found and these following services currently do not work.
  • IC card authentication in macOS 10.12 and 10.13 (Available for Firefox)
  • On-campus Network (SSL-VPN)
Especially for users of SSL-VPN, we strongly recommend refraining from updating.
July 23
Access to systems on Tokyo Tech Portal during the blackout at the whole area of Ookayama campus for Summer Holiday.

We are to have a power outage from August 11 through 14 during summer holiday of Tokyo Tech. Please refer to the information of each system below.

System TitleSuspended DateContact
  • Tokyo Tech Mail
  • Campus Network SSL-VPN
Not suspended The Authentication Infrastructure Team
Extension: 3381
E-mail: query(at)nap.gsic.titech.ac.jp
  • Human Resource Payroll Web System
10 Fri. 16:00 -
15 Wed. 9:00
HR Payroll Services Group
E-mail: jin.qyo(at)jim.titech.ac.jp
  • Purchase Request System
  • Business ID Management System
10 Fri. 17:15 -
15 Wed. 9:00
Information Support Group in Information Infrastructure Division
Extension: 3275
E-mail: kib.sie(at)jim.titech.ac.jp
  • Tokyo Tech Star Search
Not suspended Star Search Team
E-mail: search.help(at)star.titech.ac.jp
  • Tokyo Tech T2R2
Not suspended T2R2 Team
E-mail: tos.den(at)jim.titech.ac.jp
  • Library Service
10 Fri. 17:00 -
17 Fri. 14:00
E-Library Group in Library Division
E-mail: tos.den(at)jim.titech.ac.jp
  • Building Reference System
Not suspended Facilities Planning and Design Group in Facilities Planning Division
Extension: 3441
E-mail: sog.kik.kei(at)jim.titech.ac.jp
  • Web System for Student & Faculty
10 Fri. 13:00 -
15 Wed. 1:00
Web System for S&F Help Desk
Extension: 3009
E-mail: kyomu.web(at)jim.titech.ac.jp
  • Tokyo Tech Portfolio
10 Fri. 13:00 -
15 Wed. 1:00
Portfolio Help Desk
Extension: 3009
E-mail: portfolio(at)jim.titech.ac.jp
  • DC Career Credit Rec.
10 Fri. 17:00 -
15 Wed. 10:00
Innovator and Inventor Development Platform
E-mail: iidpinfo(at)jim.titech.ac.jp
  • Tokyo Tech OCW/OCW-i Integrated System
  • TOKYO TECH OCW-i
Not suspended OCW Help Desk in Student Division
Extension: 3009
E-mail: inquiries(at)ocw.titech.ac.jp
  • Tokyo Tech (Campus Wireless LAN)
10 Fri. 17:30 -
15 Wed. 10:00
Network Infrastructure Team
Extension: 3460
July 19
Trial release of One-Time Password Authentication (OTP authentication)

Besides current following authentication systems; Matrix authentication and IC card Authentication, we try out to offer One-Time Password authentication. With this new authentication system, you can log in to the Portal by using a temporary password sent to your email. See the manual for setting up OTP authentication.
Please note that you need to set up it from on-campus network.

[Update: December 13th] We have added a new function to disable Matrix Authentication. For more details, please refer to this manual.

June 26
The use of eduroam by researchers (Not researcher students)

In case that researchers have special reasons to eduroam in other institutes, they are available to eduroam under their instructor’s approval and submission of a specific application form.
For more details, please see Issuing eduroam Account page.

May 7
Repair of compatible browser with IC card authentication in macOS

IC card authentication in macOS (Sierra, High Sierra) is ready for compatible with both Safari and Chrome.

Please see Setting up an IC card reader (macOS) and follow the instructions.

Apr.4
The end of the use of IDs issued by eduroam-shib

IDs issued by eduroam-shib were not available as of the end of this March. We have currently started to offer a new service "eduroam JP Federated ID Service" as an equivalent one to eduroam-shib.

Feb.1
Official release of eduroam JP Federated ID Service

We have officially released a new eduroam account issuing service; eduroam JP Federated ID Service.
See this manual to issue a new ID and password for eduroam and follow their instructions.

Jan.23
Notice for the end of offering eduroam-shib

We will officially release a new eduroam account issuing service “eduroam JP Federated ID Service” from February 1st. Note that we are to finish offering the previous service “eduroam-shib” as of the end of this January. Please issue a new account on your own at eduroam JP Federated ID Service.

Nov.1
Trial release of eduroam account issuing service “eduroam JP Federated ID Service”

A new eduroam service "eduroam JP Federated ID Service" which we announced last year has released as a trial. Please refer to this manual and follow instructions to issue a new account for eduroam. Please note that we are to finish offering eduroam-shib as of the end of this January.

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Created by: The Authentication Infrastructure Team

Tokyo Institute of Technology Portal > Notices